Care Desk · Topeka, KS
Customer Care
These are the authorized contact channels for Neurozen orders in the United States, the same ones named in the source checklist. If someone contacts you about Neurozen through any other route, treat it as suspect and tell us.
Reach the team
Support: [email protected]
Orders and returns: [email protected]
Phone: +1 (785) 431-0264
Hours: Monday to Friday, 8:30am to 5:30pm Central Time
Mail: Averline Health Products, LLC, 812 SW Van Buren St, Suite 210, Topeka, KS 66603
Replies land within 1 business day, usually faster during hours. For order questions, include your order number and the email used at checkout; for a verification concern, attach a photo of the bottle's lot printing and we check it against lot 0726-BZN-114 directly.
A note on payment safety
Payment and card handling run entirely through the manufacturer's checkout partner. This team will never ask for card numbers, gift cards, or wire transfers by email or phone; a request like that is fraud wearing our name, and forwarding it to [email protected] helps us shut it down.
Delivery specifics live on shipping and returns; refund mechanics live in the refund policy.